February 2021 Monthly Pre-Authorized Debit Payments
Please note that, since the February payment date for your student loan(s) is on a Sunday, your pre-authorized payments will be reflected in your account by March 2nd.
Alert – Higher Than Normal Call Wait Times
We’re currently experiencing unprecedented call volumes that lead to longer than usual wait times and/or phone line failure. We apologize for the inconvenience.
We have also received a higher than usual volume of RAP applications and are experiencing a delay in processing. We appreciate your patience and will notify you once the application is processed.
Please note that most transactions, including applying for RAP, can also be done retroactively. You can contact us in the coming weeks if you can’t get the phone line or access your online account, and we will ensure you are not negatively impacted by these technical difficulties.
Locked out of your NSLSC account? Check out What’s New to learn how to re-gain access to your secure NSLSC online account.
Important Notice
If you paid interest on your student loan in 2020, your Tax Receipt and your annual statement will be available in your secure inbox as of January 13th, 2021.
T4A documents will be available by February 24th, 2021.