What's New

November 2023

Student Loan Forgiveness for Family Doctors and Nurses

The Government of Canada increased the maximum amount forgivable by 50%. This means that eligible doctors can receive up to $60,000 and eligible nurses can receive up to $30,000 in loan forgiveness over a maximum of five years, on their Canada Student Loans.

July 2023

New Canada-Manitoba Integrated Student Loans

For all Manitoba Student Aid borrowers, both the federal and provincial portions of your loan are now administered by the National Student Loans Service Centre (NSLSC). For more details, please visit: Manitoba Student Aid.

April 2023

Elimination of Canada Student Loan Interest

The Government of Canada permanently eliminated the accumulation of interest on all Canada Student Loans including loans currently being repaid. You continue to be responsible for paying any interest that may have accrued on your loan before April 1, 2023.

November 2022

New Brunswick Interest Elimination

In line with the New Brunswick Government’s commitment to make post-secondary education more affordable, interest on the NB portion of Canada-New Brunswick integrated student loans was eliminated, benefiting all current and future borrowers.

Enhancing the Repayment Assistance Plan

The governments of Canada, Manitoba, Newfoundland and Labrador, Saskatchewan, and New Brunswick updated their Repayment Assistance Plan (RAP) eligibility with new zero payment income thresholds and the maximum payments were lowered from 20% to 10% of a household income. To apply for RAP, log in to your secure NSLSC account.

August 2022

Persistent or Prolonged Disability

The Government of Canada expanded access to disability supports to students and borrowers with a persistent or prolonged disability, supporting students and borrowers with a wider range of non-permanent disabilities through grants, in-study supports, and specialized repayment assistance.

Schedule a Personalized Payment Reminder

One less thing for you to remember! Log in to your secure NSLSC account and update your Communication Preference to receive monthly reminders about your next payment amount and due date straight to your secure inbox.

December 2021

New YouTube videos out now

Set yourself up for repayment success by learning more about your payment options, including the Repayment Assistance Plan (RAP). Visit us on YouTube .

October 2021

Checking the status of your RAP application just got easier!

Curious about the status of your RAP application? Log in to your secure NSLSC account and check your application status from your Dashboard.

More ways to connect!

July 2021

Avoid a Surprise! Calculate your Monthly Payment

If you have a full-time loan, you can prepare for repayment by calculating a monthly payment amount that fits your budget before your payments begin. Log in to your secure NSLSC.ca account and select Customize My Payment Terms from the My Account menu.

We’re Making it easier to Stay Connected

We’re bringing our Twitter feed (@NSLSC) to you! Our latest Tweets are now visible on the NSLSC homepage. Log in to Twitter to follow us, like, or comment.

June 2021

Mandatory Registration for Multi-Factor Authentication (MFA)

MFA registration is mandatory for all GCKey and Sign-In Partners users.

MFA is a security feature to help prevent unauthorized access to your account. There are three MFA options users can choose from: SMS text, Voice message, and Passcode grid. After enrolling with MFA, you will have to enter a new security code each time you access your NSLSC account.

May 2021

The Learning Hub

Explore the Learning Hub for the latest tools and tips to help you successfully manage your student loan and keep your financial future on track.

Updates to the Repayment Assistance Plan (RAP) Online Application

We want to make things easier for you, so we’ve updated the online RAP application for a more seamless way to apply.

Stay Connected

Follow us on Twitter and subscribe to our YouTube channel so you don’t miss a beat when it comes to the latest updates and information.

April 2021

Canada Student Loan Interest Suspension Update

The Government of Canada suspended the accumulation of interest on Canada Student Loans until March 31, 2023.

March 2021

New Videos Out Now!

Whether you are just starting on your post-secondary journey, or transitioning to repayment, we are here to support you with helpful tips and tools to make you feel more confident about your financial future. Check us out on YouTube.

Have a question? We have answers!

Use the Instant Answers function at the bottom of the page for general questions about your student loan(s). If we don’t have the answer you’re looking for, you can connect with a live agent. Our agents are available to chat with you in real time Monday to Friday, from 8:00am to 8:00pm your local time.

Your Repayment Assistance Plan (RAP) Details All In One Place

Your new and improved Loan Details page includes a summary of RAP details for easy reference.

Loan Statement Update

Wondering how your payments are applied to your student loan(s)? If you have a federal and provincial portion on your student loan(s), you are now able to view how each payment and interest is applied!

Go Paperless!

If you are set up to receive communications by mail, log in to your secure NSLSC.ca account to update your communication preference to email today.

January 2021

Customizing your Payment Terms just got easier!

You can now customize the payment terms of your full-time student loan(s) online, even if you are behind on payments. If you want to see what other repayment terms may fit your budget better, you can now do this through your secure NSLSC.ca account.

Behind on Payments?

If you need help making your loan payments, the updated Virtual Repayment Counsellor can advise full-time student loan borrowers with past due payments what repayment options are available to help bring their loan(s) back into good standing. Log in to your secure NSLSC.ca account and select this feature under the More Information section on your Dashboard.

Do you have your mobile number on your profile?

Let us know whether the phone number(s) you have on your profile is your mobile number or home phone. Log in to your secure NSLSC.ca account and select My Profile in the My Account drop down menu to update. If you do not have your mobile number on your profile, make sure to add it so it’s easier for us to stay in touch!

Let’s Chat!

We’re making it easier for you to connect with our agents! If you have any general questions about student loan(s) and can’t find the answers on the NSLSC website, send them to us through the new online chat channel. Our agents are available to chat with you in real time Monday to Friday, from 8:00am to 8:00pm your local time.

October 2020

Medical and Parental Leave

Effective October 1, 2020, the Government of Canada introduced a new Medical and Parental Leave for students taking temporary leave from their studies for medical or parental reasons, including mental health reasons. It offers interest and payment-free for six-month periods, up to a maximum of 18 consecutive months. For more information and/or to see if you are eligible for the Medical and Parental Leave, visit Canada.ca.

Your Funding Details All in One Place

Your new and improved Dashboard now includes a summary of all your funding details for a quick view when you need it. Log in to your secure NSLSC.ca account to check out the new dashboard!

August 2020

Canada Student Financial Assistance Program (CSFA Program)

As announced in Budget 2021, the Canada Student Loans Program changed its name to Canada Student Financial Assistance Program (CSFA Program). The Program was renamed to highlight the fact that the Government of Canada provides a range of student financial assistance supports beyond student loans.

March 2020

Managing Your Money

It is always the right time to start thinking about your finances. Visit our new Managing Your Money page for some tips to help you create or stick to a budget. This will help set you up for success when it comes time to repay your student loan(s).

Customize Your Payment Terms Online

Changing your student loan repayment terms has never been easier! If you have a full-time loan that is up-to-date, and you want to change your monthly payment amount or simply see what other repayment terms may fit your situation better, you can now do this through your NSLSC account. No more calling the NSLSC, no more paper forms, simply log in and update your repayment terms with a click of a button.

November 2019

Virtual Repayment Counsellor

Entering Repayment? If you have a full-time loan, you have a Virtual Repayment Counsellor to advise what debt management benefits are available to you.

Make a Payment Online 

Making payments on your student loan is now easier than ever. Log in to make a payment using the banking information on your NSLSC account.

August 2019

Funding Tracker

If you are a full-time student, you can now view the status of your funding request anytime with the new Funding Tracker available when you log in to your NSLSC account.

Automated Payments

Making payments on your student loan can be quick and easy. You can now set up Pre-Authorized Debit when you log in to your NSLSC account to make your student loan payments virtually effortless.

June 2019

New Registration Process

In April 2018, the NSLSC launched a new registration and log in process using the Government of Canada’s authentication process for students who were required to complete a Master Student Financial Assistance Agreement (MSFAA).

This is now available to all NSLSC users and is required to access your online account going forward. The registration process includes setting up a new username and password with GCKey or using your financial institution log in with a Sign-In Partner. Start your registration now.

Electronic Master Student Financial Assistance Agreement (MSFAA) for Part-Time Students

Both full-time and part-time students can now complete the process electronically.

Profile Update

You can now easily update your contact details and banking information online. Log in to explore the new and improved NSLSC website.

We hope you will find it easier to navigate and find what you are looking for quickly and efficiently.